Many businesses use a dedicated version of a messaging app built just for them, and it works a little differently from the everyday one. It starts with downloading the app and adding a phone number, which is confirmed using a short code. From there, a few basic details are added, such as the business name, a short description, and its hours. Once complete, extra tools become available... https://anantya.ai/blog/how-to-create-whatsapp-business-account/